Terms of Service

Welcome to PetPeak! We are dedicated to providing you with the best pet care products and services. Before using our website and purchasing our products, please take a moment to read and understand our Terms of Service.

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions:

  1. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Paw Pal Republic and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without our prior written consent.
  2. Product Information: We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee the accuracy or completeness of the information on our website. It is your responsibility to carefully read the product descriptions, instructions, and warnings before making a purchase.
  3. Order Acceptance: When you place an order with us, it does not constitute a legally binding contract until we have accepted your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
  4. Shipping and Delivery: We strive to process and ship orders in a timely manner. However, we cannot guarantee specific delivery dates or times. Any estimated delivery dates provided are for informational purposes only and are subject to change. We are not responsible for any delays or damages caused by the shipping carrier.
  5. Returns and Refunds: If you are not satisfied with your purchase, please contact our customer service team within 14 days of receiving your order. We will provide instructions for returning the product and issue a refund once we have received and inspected the returned item. Please note that certain products, such as personalized items or perishable goods, may not be eligible for return.
  6. Privacy: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your information.
  7. Disclaimer: Our products are intended for pet care purposes only. While we strive to provide safe and effective products, we cannot guarantee their suitability for every pet or situation. It is your responsibility to use our products responsibly and in accordance with any instructions or warnings provided.
  8. Limitation of Liability: In no event shall Paw Pal Republic be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
  9. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in  the United States.

Thank you for taking the time to read our Terms of Service. If you have any questions or concerns, please don't hesitate to contact our customer service team.