Shipping Policy
At PetPeak, we understand the importance of timely and reliable shipping when it comes to pet care products. That's why we have implemented a comprehensive shipping policy to ensure that your orders are delivered to you as quickly and efficiently as possible.
1. Shipping Methods: We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping, expedited shipping, or international shipping, we have options available for you. Simply select your preferred shipping method at checkout.
2. Processing Time: Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Please allow 1-2 business days for order processing before your package is shipped.
3. Shipping Time: The shipping time will depend on the shipping method you choose and your location. Standard shipping within the United States typically takes 3-5 business days, while expedited shipping can take 1-3 business days. International shipping times may vary depending on the destination.
4. Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. You can view the shipping cost for your order during the checkout process before making a payment.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
6. Shipping Restrictions: While we strive to offer worldwide shipping, there may be certain restrictions on specific products or destinations due to customs regulations or other factors. If you encounter any issues with shipping to your desired location, please contact our customer support team for assistance.
7. Shipping Delays: Although we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or carrier delays may occasionally impact the delivery time. In such cases, we appreciate your patience and understanding.
8. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
9. Shipping Questions: If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any necessary information.
At PetPeak, we strive to provide a seamless and enjoyable shopping experience for all pet owners. Our shipping policy is designed to ensure that your orders are delivered to you in a timely manner, allowing you to care for your furry friends with ease. Thank you for choosing PetPeak for all your pet care needs.